Report a repair
You can report a repair by using the repair request form below. 
As a Gateway tenant you have a right to expect repair work to be done quickly and efficiently.
Gateway has a responsibility to:
- Keep the structure and the outside of your home in good condition
- Repair items inside your home such as kitchen units, doors, pipes, heating and so on
- Make sure that water, electricity and gas are supplied safely and that sanitary waste is taken away properly.
- Repair and maintain shared areas.
You have responsibilities too and must tell us about any repair that needs doing as soon as you can.
Please note that the form below should not be used in an emergency.
Repairs and maintenance (332 KB)




